Privacy Policy

YMI Experience Co., Ltd. handles personal information appropriately and in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations of Japan.

When you use this website or contact us, we may collect the following information:

• Your name
• Your email address
• Your organization or company, when voluntarily provided
• The type of inquiry you select
• The content of your inquiry or message
• Technical information necessarily processed to operate and protect the website and contact service

We may use personal information for the following purposes:

• To receive, review, and respond to inquiries
• To communicate about private or custom experiences
• To respond to Business Support inquiries
• To handle partnership and other professional inquiries
• To prepare information or proposals requested by you
• To provide necessary follow-up communication
• To maintain, secure, and protect the website and contact service where technically necessary
• To comply with applicable legal obligations

We may engage external service providers where necessary to operate this website and process inquiries. We manage such providers appropriately in accordance with applicable law and the purposes described in this policy.

The contact form currently uses Resend as an email delivery provider. Information submitted through the form may be processed by service providers only as necessary to operate the contact service and deliver your inquiry to us.

We do not disclose personal information to third parties except in the following circumstances:

• When we have the individual's consent
• When disclosure is required or permitted by applicable law
• When handling by an appropriately managed service provider is necessary for the purposes described in this policy

We take reasonable and appropriate measures to help prevent unauthorized access to, loss, alteration, leakage, or other inappropriate handling of personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal and legitimate business requirements.

You may contact us regarding requests that apply to your personal information, including disclosure, correction, deletion, or cessation of use, subject to applicable Japanese law. We may need to verify your identity before responding to a request.

We may update this Privacy Policy when necessary to reflect changes in our practices, services, or applicable requirements. The current version will be published on this page.